Frequently Asked Questions

Please click on the questions below for more information.

What is Building Operator Certification?

Building Operator Certification (BOC) is a competency-based training and certification program for building operators seeking improved job skills. Operators attend training classes on a variety of topics, including facility electrical and lighting systems, HVAC, indoor air quality, sustainability, and energy conservation. Classroom instruction is combined with hands-on projects using the students' own facilities so that experience is relevant and practical.

How do I become certified?

Attendees of training courses have the option of earning a Training Certificate of Completion or a Certified Building Operator credential. Please visit our ISO Alignment page if you have completed a BOC training series. 

What is the Training Certificate of Completion?

This certificate indicates that an individual has successfully completed a BOC Level I or Level II training program and has acquired specific knowledge, skills, and/or competencies that can be used on the job. Assessments (test and projects) are used to evaluate mastery of BOC course learning outcomes. 

What is the difference between the Training Certificate of Completion and becoming a Certified Building Operator?

A Certified Building Operator has passed a national exam at the end of the Level I class series provided by a 3rd party exam administrator. This exam confirms students have mastered the knowledge gained from their classes. The Certification indicates that individuals who pass the Exam have competence in critical job knowledge, skills and abilities, as outlined in the Exam blueprint. The Certification is aligned with an internationally recognized training standard (ISO 17024) which is valued by employers and provides assurance that BOC Certification is a valid and verified assessment of knowledge and skills in energy efficient building operation. A student with a Training Certificate of Completion has successfully completed the course but has not taken/passed the certification exam. Both options give individuals a competitive edge in their industry.

To earn a Training Certificate of Completion, you must

  • register for BOC classes.
  • successfully complete all classes and tests.
  • successfully complete project assignments.
  • submit an application to BOC.
  • maintain your status annually.

To earn a Certified Building Operator credential, you must

  • complete all steps required for the Training Certificate of Completion .
  • register for the national exam with a third-party testing center.
  • successfully pass the national exam.
What will I get from the BOC training?

The training focuses on facilities maintenance and demonstrates your commitment to the industry. From training, you get

  • the most current techniques in building operations.
  • an improved skill set in facility maintenance and operation.
  • advanced skills in maintaining, troubleshooting and optimizing performance of building systems.
  • increased opportunities for employment advancement.
  • continuing education credits for course work.
  • a BOC certificate of completion
  • a twice-yearly newsletter with technical articles, graduate profiles and news about training and continuing education opportunities.
How is the training done?

Each of the classes (usually scheduled biweekly) consists of classroom study, small group exercises, tests and project assignments, some performed at your own work facility. These projects demonstrate your ability to perform skills addressed in the BOC classes. Some project work requires you to gather information about your facility, and provide descriptions and recommendations for particular systems. These work assignments will give you a useful overview of your facility's operational characteristics, energy consumption and maintenance status.

Where and when are the trainings held?

BOC trainings are scheduled in a variety of locations year-to-year to minimize travel time for participants. Select your state from our state map to find nearby locations.

What is the expected time commitment for study and out-of-class projects?

Level I: A total of 56 hours of classroom training over several months, and five project assignments, with each taking approximately four hours to complete. This is a total time commitment of 74 hours.

Level II: A total of 49 hours of classroom training over a few months, plus three project assignments again, approximately four hours each. This is a total time commitment of 61 hours.

Is the BOC training accredited?

BOC is accredited by a number of industry organizations and BOC hours can count towards other credential continuing education requirements.

Please visit the national BOC website for current information on recognition and accreditation. 

Who is sending employees to the BOC trainings?

Major employers across the country send operators to BOC training for certification. Since 1996, over 11,000 operators have earned BOC certification. Awareness of BOC certification is as high as 45% among employers in many regions and is utilized as a key staff training tool for professional development.